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Support

We’re here to help with your property or booking inquiries. Count on us for prompt, reliable and professional support every time.

We love questions

We’ll start with some questions and get you to the right place. Still need help?

Reach out to our customer support.

What are the check-in and check-out times?

✓ Check-in from 14:00 to 00:00 ✓ Check-out until 13:00 If you’d like to request an early or late check-in or check-out, you can make a special request when you book.

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Requests for cancellations within 72 hours of arrival should be directed support@3isuites.com.my for assistance. Refunds, if applicable, will be processed by the hotel within 24 hours of confirmation.

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Email us

Fill up our dedicated support form located on our contact page.

Call us

Call us Monday to Friday, 9 AM to 6 PM
011-1685 1311